Writing can be a challenging task when there are more important tasks ahead such as making decisions, solving problems, meeting people and taking action. Yet most of the daily activities at the workplace depend on written communication. An e-mail to call for a meeting, a proposal to prepare or a report to present a case. A well written report or a proposal paper is easy to read and understand and is likely to achieve its objective. Good writing need not be difficult and it is a skill that can be developed with practice.

Upon completion of this program, participants should be able to:

• Ask probing questions that will uncover your readers’ perceptions
• Write more concisely and persuasively
• Plan, draft and revise reports and proposals
• Approaches to gathering data for a report and proposal
• Prepare a presentation based on what you have written

DAY 1

CLEAR WRITING ESSENTIALS

1. 4-step approach to clear communication
2. 4 types of writing objectives
3. Three typical audience types

ANALYTICAL THINKING

1. Analytical questions to look beyond the obvious
2. Brainstorming and Mind Mapping to generate ideas

WRITING MECHANICS

1. Use of passive voice
2. Characteristics of an effective paragraph
3. Transitional phrases
4. Apply action verbs to your writing
5. Commonly confused words

PLANNING THE REPORT & PROPOSAL

1. The purpose
2. The audience

DAY 2

GATHERING THE DATA

1. Primary Data
2. Secondary Sources

PRODUCING AN OUTLINE

1. Setting out the Report & Proposal
2. Organising Information

WRITING THE REPORT AND PROPOSAL

1. Writing the Introduction and Findings – results of investigation
2. Language and Style
3. Using Graphics
4. Writing the Recommendations

EDITING AND PACKAGING THE REPORT & PROPOSAL

1. Proof reading techniques
2. Presenting the Report & Proposal

1. PETRONAS Dagangan
2. TNB
3. Indah Water