English Communication Skills at Workplace

Communicate better.


2 days
All levels
0 lessons
0 quizzes
0 students

Course Info

As English still stands as a common international language, therefore being able to communicate professionally and proficiently with the language does give credibility for positive corporate, professional and personal image.

What Will I Learn From This Course?

Able to express appropriately and confidently in English at workplace and social gathering.

Harness the techniques of listening and asking questions.

Able to form simple sentence with new and correct vocabularies and pronunciation.

Awareness on common grammatical and pronunciation error.

Gain better understanding on effective writing skill.


  • Pre- and post-course assessment 
  • 30% theory facilitation 70% activities-based workshop 
  • Varied fun learning activities, video clips and role plays


Course Outline for This Programme

  • The positive effectiveness of business communication in personal, professional and corporate environment.
  • Four major skills in Business Communication :  Listening, Reading, Speaking and Writing
  • Removing barriers to excel in English business communication.
  • Common grammatical errors
  • Verb forms & Noun
  • Various Tenses
  • Singular and Plural forms
  • Adjectives and Adverbs
  • Prepositions
  • Enhance Listening skill to understand the spoken message or conversation and able to reply or repeat/convey the message accurately  to another party
  • Understand the  foreign tone and accent to understand  the message for relevant action
  • Enhance Reading skill to understand the  meaning of the materials of information 
  • Perfecting pronunciation of unfamiliar words through reading practices


  • Clarity of speech in face-to-face communication in order to be understood
  • Avoid unfamiliar words and jargons to maintain two-way communication
  • Speak with appropriating effective tonality, voice, accent and body language
  • Speak with proper grammatical structure and pronunciation


  • Purpose of writing 
  • Understand Writer and Reader’s styles to get better “buy in”
  • 4Cs Golden  Rules of Effective writing
  • Written communication with K.I.S.S
Curriculum is empty
Salwin Singh

Mr. Salwin Singh Gill is a Business Communications/Soft-Skills trainer with more than 30 years’ experience in banking, insurance, training as well as teaching/lecturing at institutions of higher learning. He specializes in Interpersonal and Communication Skills, Business Communication, Negotiaton Skills, Professional Business Writing, Technical Report Writing for Engineers, Internal Audit Report Writing and Academic Writing Skills. He also prepares students for the IELTS, MUET and TOEIC certifications together with Cambridge ESOL suite of exams.

He is a Certified Trainer (PSMB/HRDF) and holds a Bachelor of Arts (Hons) in Business Administration (U.K.) together with a Diploma in TESOL from the London Teachers Training College. He is a member of the Society for Editors and Proofreaders (SEPF - U.K.) and the Society for Technical Communications (STC - U.S.) and also consults organizations in areas of documentation design, development and editing/proof-reading.

Salwin has conducted various in-house training and public programmes, both for the corporate and public sector; some of the recent and notable ones being for: Agrobank Bhd, PETRONAS, UEM Bhd, Suruhanjaya Syarikat Malaysia(SSM), Royal Brunei Technical Services, Mitsubishi Motors, Panasonic Malaysia, Majlis Bandaraya Iskandar Puteri, Keretapi Tanah Melayu( KTM), Malaysian Association of Hotels (MAH), Suruhanjaya Pengangkutan Darat Awam (SPAD), Labuan Financial Services Authority, Curtin University - Sarawak, Technip Oil & Gas, KKEB Group Bhd, Johor Port Bhd, SME Bank Bhd, Jabatan Perkhidmatan Awam (JPA) and Malaysian Communications and Multi - Media Commission of Malaysia (MCMC), to name a few.

He delivers his training sessions in an interactive, practical, easy to understand manner and believes in creating rapport and engaging his audience. Furthermore, he adapts and contextualizes his training to meet the trainees’ abilities and requirements for optimum transfer of learning to the workplace.