Coaching Skills & Strategies Training for Managers - TED Learning

Introduction

For Leaders, Managers and HR professionals seeking proven methodologies for superior business performance and people development.

Course Objectives

At the end of the session, participants should be able to:

• Learn highly effective coaching Models, Processes and Tools to:
• Improve performance and business results
• Develop people for high performance
• Enhance relationships and trust
• Enhance engagement and commitment
• Move from being tactical to strategic
• Create and support the Individual Development Plan
• Provide empowering feedback
• Motivate team members

Course Outline

FOUNDATION

1. The Managerial landscape
2. Defining Coaching
3. Distinctions: Coaching, Mentoring, Training, Counseling and Consulting
4. The 4 stages of skill development
5. Tri brain theory and Coaching
6. The 5 fundamentals of coaching
7. The 4 stages of a project: Inspiration/Implementation/Value Integration/Completion
8. The 4 planning questions

THE COACHING MODEL

1. The Solution focused Coaching Arrow
2. Outcome frame for coaching objectives
3. Contract for coaching sessions and evidence procedure

COACHING SKILLS

1. Rapport & Trust
2. Listening as Coach
3. Back-track responses
4. Powerful questioning
5. Coach position

COACHING TOOLS

1. Scales, Wheels and Timelines
2. The 8 ‘as-if’ shifts
3. Logical levels
4. Visualization: Future pacing

FEEDBACK

1. Feedback vs. Failure framework
2. Feedback and the Logical levels