This awareness course provides a comprehensive understanding on the vocabulary and requirements of the ISO 9001:2008 standard to enable participants to ensure implementation and maintenance of owned quality management system in compliance to the standard.
Course Objectives
The course is designed to provide participants with the following:
Understanding of the benefits of implementing the ISO 9001:2008
Understanding of the process model approach to the ISO 9001:2008
Understanding of the eight quality management principles and its requirements that form the basis for the ISO 9001:2008.
Interpreting the requirements of ISO 9001:2008
Course Outline
DAY 1
1.EVOLUTION OF QUALITY AND INTRODUCTION TO QUALITY MANAGEMENT SYSTEM
2.ISO 9001:2008 QUALITY MANAGEMENT SYSTEM MODEL
2.1 Impacts on Organizations
2.2 PDCA Methodology
2.3 Process Approach Quality Management System Model
2.4 8 Principles of Quality Management
3.UNDERSTANDING REQUIREMENTS OF ISO 9001:2008
3.1 Clause 0: Introductory
3.2 Clause 1: Scope
3.3 Clause 2: Normative
3.4 Clause 3: Terms and Definitions
3.5 Clause 4: Quality Management System
3.6 Clause 5: Management Responsibility
3.7 Clause 6: Resource Management
3.8 Clause 7: Product Realization
3.9 Clause 8: Measurement, Analysis and Improvement
